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Frequently Asked Questions
What is your return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, every customer has the right to return their product within the next 14 days (starting from the day of purchase). In this case, the purchase price will be refunded, but the customer must pay the shipping cost.
Are purchases excluded from exchange?
We cannot accept returns on certain items. These are clearly marked before purchase.
When will I receive my order?
We will ship your order as quickly as possible. As a rule, our orders are produced and then shipped within one week. Delivery times depend on your location and cannot be influenced by us.
How much is shipping?
Shipping is calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.